1. COLLECTION OF YOUR PERSONAL INFORMATION
When you visit or use our website or when you enter promotions or contests we sponsor, Amomax® collects personal identifiable information, such as your e-mail address, name, home, work address, or telephone number. Amomax® also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites. This information is used to help us understand our users better and to allow us to enter your info promotions and contests.
When you shop on our secure website, we collect the same information plus shipping and payment information as well as information about the products you select for purchase. This information is collected and used to process your purchases, including making payment for your purchases.
There is also information about your computer hardware and software that is automatically collected by Amomax®. This information includes: your IP address, browser type, domain names, access times, and referring website address. This information is used by Amomax® for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Amomax® website.
Please keep in mind that if you directly disclose personally identifiable information or personal sensitive data through Amomax® public message boards, this information may be collected and used by others. For example, we may share your payment card information with a payment card processor to process payment on a purchase you make. We may also share your email address with a co-sponsor in a promotion. Note: Amomax® does not access or read any of your private online communications unless emailed to us or posted to a social media page we control.
Amomax® encourages you to review the privacy policies of website you choose to link to/from Amomax® so that you can understand how those websites collect, use, and share your information. Amomax® is not responsible for and cannot control the privacy policies or other content on websites outside of the Amomax® websites.
2. OPTING OUT OF INTEREST-BASED ADVERTISING
You may opt out of Internet-Based Advertising from us at any time.
In order to successfully opt out, you must have cookies enabled in your web browser. If you use multiple computers or multiple web browsers, you must opt out on each one (your opt-out choice will not be automatically applied from one browser to another or from one computer to another). Please note that merely deleting cookies is not an opt-out. If, after opting out, you delete your browser’s saved cookies, your opt-out preferences will be deleted and you will need to opt out again.
Mechanisms for opting-out of Interest-Based Advertising from Amomax® include:
- Some of our Partners may be members of the Network Advertising Initiative (NAI) or participate in the Digital Advertising Alliance’s (DAA) Self-Regulatory Program. Thus, to opt out of Interest-Based Advertising on our Sites or on other websites that are part of NAI or DAA, please visit the NAI website at this link or the DAA website at this link.
- Third-party websites, such as social media sites, offer their own opt-out methods. Please refer to the website that you are visiting for additional information.
- Some internet browsers offer their own opt-out mechanisms (including “do-not-track” mechanisms) for Interest-Based Advertising. However, our Digital Platforms and/or our Partners may not recognize these opt-outs.
- Some moble devices offer their own opt-outs for Internet-Based Advertising. Please see your mobile device settings and/or consult the published product information for additional information.
Please note that if you choose to opt out of Internet-Based Advertising, you may still see or receive Amomax® advertisements, however, such advertisements will not be based upon your preferences or browsing history.
3. ADDITIONAL INFORMATION COLLECTION, COOKIES, AND ONLINE TOOLS
We use generally available technology, such as web server logs, cookies, web beacons, other digital identification tools, and tracking technologies (collectively, “Technology”), to receive information about how users access our Sites or otherwise interact with us digitally. For example, we use Technology to receive information about how users found our website(s) and navigate and use our Sites. All of this information enables us to improve your digital experience.
Technology also helps us and our Partners to enhance and personalize your shopping experience and our communications with you. Information received by Amomax® includes your device’s IP address, physical location, browser, domain, or operating system, the address of a referring website, the path you take through our Sites, browsing history and other information about your time interacting with us digitally.
Visit allaboutcookies.org to learn more.
4. ADVERTISING, ANALYTICS, AND ONLINE TRACKING
We may use Partners for advertising and analysis, including Interest-Based Advertising (also known as Online Behavioral Advertising). Interest-Based Advertising is tailored to your interests and appears on our Sites, in emails or other communications from us and our Partners, and on other Sites (including on social media).
Our Partners may use Technology to receive both personal and non-personal information about your digital experience with Amomax®.
The information received by Amomax® and our Partners based upon your digital activities may be supplemented with information from other sources so that we can improve your shopping experience.
Amomax® and our Partners may also receive personal information about your digital activities over time and across third-party websites or online services. Third-party may employ their own Technology in order to similarly receive such information, including when you visit our Sites. This Policy does not apply to, and we are not responsible for, tracking technologies used by a non-Partner third-party.
5. YOUR ACCOUNT
If you set up an account on one of our Sites, we will receive information from you to support your use of the account and to process transactions you make using the account. When you create an account, you must provide your e-mail address and create a password. You are responsible for securing your credentials used to access the account.
We encourage you to take steps to help protect the confidentiality and security of your amomax.com account and personal information, including the following:
- Reviewing your amomax.com account periodically and immediately reporting any unexpected activity or unrecognized information;
- Using complex passwords (a minimum of 6 alpha/numeric/symbolic case sensitive characters);
- Not using the same password on more than one website;
- Not sharing your password with others;
- Not saving passwords in your web browser;
- Password protecting your computer and mobile device;
- Installing the latest security updates and anti-virus software on your computer and keeping your anti-virus software updated to help prevent malware and viruses from infecting your computer; and
- Signing out of amomax.com sessions, especially when using a public computer.
We encourage you to regularly update your password, and we may require you to change your password from time to time. To change your password on amomax.com:
- Log in to your account at amomax.com.
- You may be prompted to create a new password. Otherwise, you can do so from the Profile option in My Account or by clicking on “Forgot your password?” on the Sign-In page.
- We suggest a complex, unique password that you change regularly.
- Once complete, you will receive an email verifying that your password has been changed.
- For security reasons, Customer Care is unable to change passwords on your behalf.
If you have any questions about resetting your password, our Customer Care team is ready to help. Please call us at +86-755-21502032.
If your password is lost or stolen, you are responsible for notifying us by contacting our Customer Care. You remain responsibility for all actions taken using your account until you notify us of the lost or stolen password, and we have a reasonable opportunity to deactivate your account.
If you wish to know more information about your Amomax® account, you can contact our Customer Care.
6. HOW AMOMAX USES YOUR PERSONAL INFORMATION
We use and disclose your individually identifiable information to fulfill your requests, to conduct transactions with you, and for any other purpose for which you provided information to us (in any format and at any time). We also use that information to: (a) perform our everyday business; (b) identity fraud; (c) perform legal compliance operations; (d) provide you with notice; (e) analyze the quality of our products and services; (f) analyze the usage and effectiveness of our marketing efforts; (g) provide you with advertising, content, and marketing that we believe may ve of interest to you (including advertisements that may be served to you elsewhere on the Internet); and (h) analyzing survey responses.
When a customer chooses to utilize a screen-sharing session for assistance in navigating amomax.com or with placing an order, Amomax® Customer Care representatives may have limited access to a customer’s personal information, such as name, billing address, and shipping address, and the customer must enter their credit card number in the order checkout page. Those Customer Care representatives are not able to see a customer’s credit card number entered in the screen-sharing session and will no request any customer personal information beyond what is necessary to complete the order successfully. Customers should not provide personal information beyond what is necessary to complete the order successfully.
Amomax® may combile your information with other individuals information and information from other sources.
7. HOW AMOMAX SHARES INFORMATION
In order to operate our Digital Platforms and our retila stores, and provide you with the products and services you request, as well as ads and information that we believe may be of interest to you, we occasionally need to share information with Partners. For example, we may transmit your personal information to Partners who assist us in processing orders and payments, shipping products, sending catalogs, performing surveys, conducting sweepstakes, processing job applications, or sending e-mails and newsletters. We may also share information provided to us within our family of companies, including with subsidiaries and affiliates to allow uses of that information that are described in this Policy. Amomax® may provide your information in aggregated form (not identifying specific customers) to Partners for marketing, advertising, and other everyday business purposes. In addition, we may provide information (for example, postal addresses, e-mail address, and telephone numbers) to Partners from them to communicate with you about products or services. If you do not wish to receive these communications from our Partners, please contact Amomax Customer Care.
Additionally, we transmit personal information to third-party credit card issues to facilitate their decision whether to extend credit. We have agreements with these credit card issues requiring them to protect your privacy by implementing appropriate security measures and using your information only as authorized by us.
We may also share your information upon your request, when we believe it is permitted or required by law, or in connection with a business acquisition of an Amomax entity or one of your sevices providers (i.e. your information may be transferred to an acquring entity).
8. HOW AMOMAX SECURES AND PROTECTS YOUR INFORMATION
We take information security seriously, and protecting your personal information is an important priority to us. When you place an order through one of our Digital Platforms, we use appropriate physical,electronic, and procedural safeguards to help secure your information. You are responsible for any security measures on the device or application you use to access our Sites. However, no data transmission over the Internet can be guaranteed to be 100% secure regardless of the security measures employed by Amomax® or you.
We satisfy the Payment Card Industry (“PCI”) security standards and requirements, which protect your payment card information by ensuring that it is proceeded, stored, and transmitted in a secure manner. We use a third-party processor for credit card and figt card transactions. Your credit card and gift card information is sent directly to that processor without being stored on our systems.
In addition to using our Sites to place an order, you may place an order with us by calling Customer Care at +86-755-21502032, between 1:00 a.m. and 10:00 a.m (Greenwich Mean Time).
9. HOW AMOMAX TREATS YOUR E-MAIL, SMS TEXT, AND POSTOL COMMUNICATIONS
When visiting Amomax® retail stores or Sites, you may provide personal information and choose to receive e-mail and/or SMS text updates, invitations, product announcements, or other information from us. We may use a Partner’s e-mail, SMS, or other text message sevice provider to send you communications about our products and services. We require our Partners to use your personal information only for e-mail, SMS, or other text message services requested by Amomax® and to keep your information secure and confidential.
At any time, you can choose to remove your name from our e-mail list by:
- using the Unsubscribe link at the bottom of each e-mail sent from Amomax®;
- using our online form; or
- contacting Customer Care at +86-755-21502032.
We will obtain a separate consent from you before contacting you when we are required to do so by law (such as the Canadian “anti-spam” law or the Telephone Consumer Protection Act). If you sign up for moble order updates, and/or mobile offers, our terms and conditions, including disclosures of dialing technology and a notice that consent is not a requirement for purchase, are provided with any invitation to register.
If you provide us with your postal address, you may receive periodic advertisements or promotional materials from us. If you do not wish to receive postal mailings from us or our Partners, please notify us by contacting Customer Care at +86-755-21502032. Please provide us with your name and postal address and identify which lists you wish to be removed from when submitting your request for removal.
10. CHILDREN’S PRIVACY
We comply with the Children’s Online Privacy Protection Act of 1998. We do not knowingly collect personally identifiable information of children under the age of thirteen (13). If you are under the age of thirteen (13), you may not use our Sites or provide any information to us. If we become aware that information has been received about a person under the age of thirteen (13), we will work to remove and permanently delete that information to the extent reasonably and commercially possible. If you are a parent or guardian who believes that your child under the age of thirteen (13) has submitted information to us, please contact Customer Care. If we verify that you are the parent or legal guardian, we will coordinate with you to discuss any personal information actually received from your child and how that personal information may have been shared or used.
11. SOCIAL MEDIA
We may receive your personal information when you connect to a social media feed, post content in social media, or otherwise interact with us using social media. When you “like”, “subscribe”, or send or post a message to us through social media, we may receive your username, alias, handle, location, and any other personal information available from social media. Actions you take in connection with any social media associated with Amomax® may be visible to others.
Any information received from social media may be used by us in a manner similar to comparable information we obtain through our Sites. We may use Technology to display interest-based content or ads to you while you are using social media and may send or tailor messages that we believe may be of interest to you based on the information received by us from social media.
12. LEGALLY REQUIRED DISCLOSURES
We may disclose your personal information (sometimes without providing notice to you) in special circumstances, such as when the disclosure is required by a competent legal authority or when we believe sharing information will assist in protecting the safety, property, or rights of Amomax® or our customers, team members, and other persons who may be affected.
13. OTHER WEBSITES
Our Sites may contain links to other websites that are not maintained or controlled by Amomax®. Sites not controlled or maintained by us may contain links to our Sites and have their own privacy policies. You are responsible for reviewing and understanding those privacy policies and any other applicable terms and conditions. We encourage you to review the applicable policies while visiting each website. We are not responsible for the privacy practices, security, or content of other websites even when they are linked on our Sites or when our Sites are linked on those websites. We provide these links solely for the convenience of our customers and Website users and makes no warranties associated with them.
We may change, supplement, or update this Policy at any time without providing you notice. The date that this Policy was last updated is indicated at the beginning of the Policy. You are responsible for checking for updates of this Policy each time you use our Sites. We encourage you to review this Policy from time to time to ensure that you understand how we collect, use, share, and secure your personal information. Any changes to this Policy will apply from the indicated effective date and will not affect any dispute arising prior to the indicated effective date. Your use or reuse of our Sites and patronage of Amomax® retail stores constitutes your agreement to and acceptance of the Policy and any changes to it.
15. ADDITIONAL RIGHTS
You may have additional rights not described in this Policy under laws applicable to you.
16. EXCLUSIONS AND LIMITATIONS; CONSUMER PROTECTION NOTICE
This Policy is intended to be only as broad and inclusive as permitted by the consumer laws applicable to you. Amomax®
reserves all rights, defenses, and permissible limitations under the law of your state of residence and any other law applicable to you.
If you have any questions or comments regarding this Policy, please contact us at any time by using our online form or by calling us at +86-755-21502032 between 1:00 a.m. and 10:00 a.m (Greenwich Mean Time) or by contacting Amomax® Customer Care.